Phoenix Care Home support the way you want it
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Who
Support is provided by who you want When Support comes when you want it What Support is there to help you do what you want to do |
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Phoenix Care is a CQC Registered family run Care Agency with a difference. It’s come about because we want to make personalised, team-based support available to everyone who values consistency and familiarity in the way their support is delivered.
In our ten years of supporting people to set up home support arrangements in Bath & NE Somerset, we have found that what people don't like is constantly changing carers. Excellent support is best achieved with a small, unchanging group of Personal Assistants (PAs) who you can get to know over time, and who can get to know you. Our approach delivers care and support in a way that contrasts with what many people experience with home care, where service delivery is often built around ‘runs’ of clients, with ‘staff utilisation’ rather than ‘personalisation’ being the main goal. |
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